Our Click Collect Drive car reservation service is free as long as an appointment is agreed within 24 hours. Providing an appointment is agreed within that time, we do not ask for a deposit.

Please contact us to arrange a more convenient time. However, we will not hold cars indefinitely beyond 24 hours without asking for a deposit.

We'll do our absolute best to find you an alternative within either the dealership you reserved the car at or our group stock.

In the unlikely event that the car you have reserved is not available for any reason, we will do our utmost to find a suitable alternative car from our group stock as soon as possible.

We can only currently offer to reserve cars online at a 'physical' dealer location. However, by phoning or emailing any of our car dealers it is possible to get any group stock car transferred to your nearest dealership by prior arrangement. A deposit may be required and terms may be set out depending on the value of the car. Please contact the dealer for full terms and conditions.

As soon as the sale and terms are agreed with our dealership. Our dealers will keep in constant contact to keep you informed on this.

Yes. Some of our guests choose to drive their new car away the same day. If you wish to take advantage of this service you'll need to bring all necessary ID described below.

Please bring the following with you when you visit:

• Driving Licence (holders of photo ID licence must bring counterpart)
• Utility bill (preferably home phone bill showing current address and dated within the last 3 months)
• Proof of signature (Passport, Credit/Switch card etc)
• Last two wage slips
• Your part exchange documents (if applicable) - YOU MUST BRING YOUR LOGBOOK V5 IF YOU WISH TO PART EXCHANGE
• Current insurance details

Find out more about our Extended Like 4 Like product here.