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Consumer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Jayanta Mitra - 7 May 2013, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Good professional and courteous service.

close quote markJaguar Brentwood
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John Copson - 7 May 2013, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
It was a very laid back non pressured experience buying our first Aston Martin from Grange. Very pleasant and knowledgeable people to do business with!

close quote markAston Martin Brentwood
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Peter Mcloughlin - 7 May 2013, visiting Jaguar Welwyn

User rating: 5/5 5/5

User comment:
Best car dealer I have ever used. Always first class service!

close quote markJaguar Welwyn
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Mr P Taylor - 28 March 2013, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Additional work had to be carried under an extended warranty. Your staff arranged everything on my behalf, which was greatly appreciated. Truly excellent service.

close quote markJaguar Croydon
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Mrs E Smith - 26 March 2013, visiting Aston Martin Exeter

User rating: 5/5 5/5

User comment:
We found everyone at Grange to be the perfect combination of professional but still welcoming and friendly.

close quote markAston Martin Exeter
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Mr W Fewtrell - 23 March 2013, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Excellent service from everybody I dealt with. Please pass on my thanks to your team.

close quote markJaguar Croydon
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Mr M Cook - 23 March 2013, visiting Aston Martin Brentwood

User rating: 4.5/5 4.5/5

User comment:
Gavin,Gary and Matt are all very professional and helpful in their dealings with me. Will hopefully buy a DBS when one comes available.

close quote markAston Martin Brentwood
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M D Jones - 22 March 2013, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
As usual I was delighted with the service and the politeness of the staff

close quote markJaguar Brentwood
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M T Sargent - 22 March 2013, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Very friendly,comprehensive and efficient. I dealt with James Marney and he was very good indeed. Nothing was too much trouble.

close quote markJaguar Brentwood
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Mr G Voyce - 21 March 2013, visiting Jaguar Welwyn

User rating: 5/5 5/5

User comment:
This was the first service and most most impressed in the way the car was collected and delivered back serviced and fully valeted cant believe it was cheaper than my wife's fiesta at a ford main dealer !!!

close quote markJaguar Welwyn
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Mr R Hunt - 21 March 2013, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I found the service in buying my car from Grange Motors to be execellent. The Sales Executive Matt Ridpath was excellent in providing information and tailoring a purchase package for me. It was a real pleasure to do business with Matt and Grange motors (Brentwood). I look forward to the next purchase.

close quote markJaguar Brentwood
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Mr R Mathews - 20 March 2013, visiting Jaguar Exeter

User rating: 5/5 5/5

User comment:
Lorraine Lane our Sales Executive was lovely and made the whole process enjoyable.

close quote markJaguar Exeter
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Mr S Dolman - 19 March 2013, visiting Jaguar Exeter

User rating: 5/5 5/5

User comment:
I was very happy with everything. The young men in the service dept. went out of their way to help me with some of the functions of the car

close quote markJaguar Exeter
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Dr R Dambawinna - 18 March 2013, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Having dealt with you for the past 30 years, you never fell short of expectations! Well Done!

close quote markJaguar Brentwood
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Mr K Brockbank - 16 March 2013, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Enjoyed the whole process, especially the help with ensuring the keyboard for our church fitted into the boot OK, and adjusting the car we were buying to match.

close quote markJaguar Brentwood
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Mt M Creamer - 15 March 2013, visiting Jaguar Welwyn

User rating: 4.5/5 4.5/5

User comment:
This will be the forth vehicle I have bought from GRANGE and the service I have always been given has always been of the highest standard.

close quote markJaguar Welwyn
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Mrs L Bunyard - 15 March 2013, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Paul the sales guy was second to none, absolutely fantastic, I have never experienced such a smooth, polite, professional service in all the years I have been purchasing vehicles. You certainly beat both Aston Martin and Mercedes hands doen...Well done :-)

close quote markJaguar Brentwood
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Mr B Baker - 12 March 2013, visiting Jaguar Exeter

User rating: 5/5 5/5

User comment:
All aspects of the service met expectations. Thankyou.

close quote markJaguar Exeter
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Mr S Thurston - 11 March 2013, visiting Aston Martin Welwyn

User rating: 5/5 5/5

User comment:
Friendly and courteous service as always.

close quote markAston Martin Welwyn
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Mr S Wynne - 9 March 2013, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I have dealt with Paul Emmerson for a number of years and find he always delivers a first class service, I would recommend Paul to any of my friends who where looking to purchase a new Jaguar.

close quote markJaguar Brentwood
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Mr G Page - 9 March 2013, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
All of the guys there are very personable and obviously have a passion for the brand, which is quite evident and great to see. The reception staff are also attentive and friendly. Garry Gayle is worth a seperate mention as he is a real asset to the business

close quote markAston Martin Brentwood
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Mrs J White - 8 March 2013, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Service from Joe was excellent, by telephone and in person. Collection of the car was smooth and straightforward.

close quote markAston Martin Brentwood
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Mr D Holland - 7 March 2013, visiting Jaguar Exeter

User rating: 5/5 5/5

User comment:
Collection of the car went as smooth as I imagined. Well looked after by Lloyd & Helen.

close quote markJaguar Exeter
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Mrs N Harrison - 6 March 2013, visiting Jaguar Welwyn

User rating: 5/5 5/5

User comment:
The staff and the service at grange jaguar welwyn was absolutely wonderful and would highly recommend to everyone I know.

close quote markJaguar Welwyn
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Mr D Lovell - 5 March 2013, visiting Jaguar Exeter

User rating: 5/5 5/5

User comment:
Matt Robbins is by far the best Car Sales person I have ever dealt with. He is always polite, helpful and knowledgeable. He can close a deal without being pushy or annoying and always follows up whatever he promises. A highly unusual and talented individual who deserves commendation.

close quote markJaguar Exeter