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Customer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr Mark Rich - 26 January 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Just waiting for one item & parts. Lee Cairns very helpful as usual.

close quote markJaguar Brentwood
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Mr Trevor Sargent - 26 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Frankly I thought your general service(in ALL aspects and senses of that word) was truly EXCELLENT

close quote markJaguar Brentwood
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Mr Stuart Braby - 20 January 2015, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
I was very pleased how Craig Chand handled the sale from start to finish.

close quote markJaguar Croydon
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Mr Jeff Jones - 19 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Always polite and friendly, the service department is a credit to Grange

close quote markJaguar Brentwood
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Mr Andrew Hart - 19 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Exceptional service from booking in through to the return of my freshly polished XJ. Thanks Mick and the team. Excellent

close quote markJaguar Brentwood
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Mr Russell Chard - 19 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent service from Mark Percival and his team

close quote markJaguar Brentwood
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Mr Terence Martin - 12 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Very efficient staff, every thing run very smooth, made me feel it was important to give me the best service. Thank you

close quote markJaguar Brentwood
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Mr Tony Baker - 12 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I think my answers reflect your serviceto the customer.

close quote markJaguar Brentwood
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Mr Ian Howell - 12 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
All good - as usual. Well looked after. Makes owning a Jaguar easy

close quote markJaguar Brentwood
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Mrs Janice Goodwin - 9 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Mick & Lee on the front desk are outstanding, nothing is too much trouble

close quote markJaguar Brentwood
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Mr John Gardner - 7 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
first class service,very helpful and friendly staff

close quote markJaguar Brentwood
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Mr L Perei - 6 January 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Very kind helpful and professional staff, I didn't feel pushed like other dealership.

close quote markJaguar Brentwood
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Mr John Butler - 5 January 2015, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:

close quote markJaguar Croydon
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Mr Paul Ellis - 30 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Exceptional service from Mark Butcher and the team at Grange jaguar.

close quote markJaguar Brentwood
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Mr David Fox - 23 December 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Very pleased with the vehicle, so far. Gives a smoother ride than sallon

close quote markJaguar Croydon
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Mr N Kuchhai - 22 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I am very impressed by your services & by the courtesy of your staff.

close quote markJaguar Brentwood
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Mr David Cooper - 20 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
The patience and time given to explain all aspects of the car and finance made this a very smooth and pleasant experience.

close quote markJaguar Brentwood
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Mr Andrew Galligan - 16 December 2014, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
excellent service from Neil Cocker. Explained everything very clearly to myself and my wife. Covered insurances, service plans and all transactions. I have purchased many new cars from Invicta's and always been very impressed with the after care.

close quote markAston Martin Brentwood
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Mr Neil Amor - 15 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
A pleasure as ever

close quote markJaguar Brentwood
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Mr Colin Flint - 15 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Ready before I asked. Now that's service!

close quote markJaguar Brentwood
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Mr B Vaughan - 12 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
It was just an MOT but the staff were all very courteous. The waiting area was very comfortable. I would deffinatlly reccomend "Grange" to all of my friends. The test was carried out at the booked time, no hassle.

close quote markJaguar Brentwood
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Mr Derek Adamson - 6 December 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Experienced a very good customer service, very helpful and very satisfied

close quote markJaguar Brentwood
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Mr Anthony Wilkinson - 6 December 2014, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:

close quote markJaguar Croydon
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Mr James Whittell - 6 December 2014, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:
Caring and attentive - delay due to parts

close quote markJaguar Croydon
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Mr Mark Taylor - 25 November 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
First class service from Peter Lamb.

close quote markJaguar Croydon