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Customer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr Paul Willis - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Absolutely superb! Can't fault the whole process from placing the order to collection of the new vehicle - Thank You

close quote markJaguar Brentwood
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Mr Graham Chandler - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
From the way we were treated when we first visited the showroom until we left with the car the following week, we were made to feel very valued as a customer, nothing was too much trouble and we never felt pressured. Paul and Angellos were professional, knowledgeable and friendly. It was a pleasure choosing and buying our car with them.

close quote markJaguar Brentwood
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Mr Chris Bookless - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
to come into the show room for my service and be greeted with 'hello chris'even before i had got to mick's desk was superb,the lady on reception allways with a smile and a chat (morning)that means as much to me as the good work done on my car.

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Mr Richard Bond - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Paul Wickers was excellent in all aspects of the sale.

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Mr Kenneth Coombs - 1 May 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Derek White - 1 May 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Gareth Jones - 29 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Service was excellent as always!

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Mr Benjamin Davis - 29 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Paul Hirst - 28 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Simply first class service from Mick and the team. Beyond my expectations and both I and my 12 year old car are very grateful for the help and advice given. Note service plan is not relevant to me.

close quote markJaguar Brentwood
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Mr Geoff Cable - 27 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr John Aldridge - 27 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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Mr John Stringer - 25 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I always use Grange Jaguar, it's a company I can trust and I have had eleven years of trouble free motoring. You can't ask for more than that, why go anywhere else?

close quote markJaguar Brentwood
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Mr John Edwards - 25 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
As usual staff were very courteous and helpful I recieved my car when I requested in prestine condition Many thanks.

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Mr Mark Brown - 22 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Very please with customer service. However, a little disappointed that the car only came with 6 weeks of the MOT left, would have expected at least 6 months 22/04/15 Jon Cliffe has spoken with Mr Brown and has booked him in for next week to have 12mths MOT put in place. This was an oversite on our part to which we apolgised for and Mr Brown is now happy.

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Mr valeriu Sandu - 21 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
good service . thank you

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Mr Alan Hall - 21 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
The outside presentation of the car was first class. I think though more attention should have been made to the interior of the car. The leather looked tired and needed some treatment. I have now done this myself and now looks great.

close quote markJaguar Brentwood
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Mr Gary Kempen - 20 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Fantastic service, whilst it is expected from a premium brand, it is very easy to become complacent. Grange Brentwood managed to keep a "smile on my face" with their outstanding service. Thank you very much.

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Mr Keith Leaney - 20 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Graham Garner - 20 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
There was some confusion over the price of the service but this was quickly rectified when I pointed it out.

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Mr Robert Wallace - 18 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
My car was in for mot only but all staff were very helpful and polite thankyou

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Mr Andrew Jones - 14 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
My wife and I were extremely pleased with the service we received when buying our first jaguar and will definitely be returning when we trade in for another

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Mr Gary Seithel - 13 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent service department & comfortable waiting area takes the stress out of getting an MOT!

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Mr Ian Boyle - 13 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

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Mr Vincent Bellam - 13 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

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Mr John Jacques - 13 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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