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Customer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr Mark Aers - 28 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I absolutely love the jaguar XF range and as it's my second car from grange it's been a pleasure buying from this dealership! I'm sure that I'll be back for my next vehicle as soon as the other half will let me lol

close quote markJaguar Brentwood
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Mr Eamon Shamil - 28 July 2014, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Mark was pleasure to deal with. Treated us professionally and with respect and lived up to his word!

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Mr C J Finch - 28 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
As ever, a courteous and helpful response to my requests

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Mr David Hughes - 28 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I received a first class service

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Mr Roger Chalmers - 28 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
My thanks to the pick up driver, he was very helpful and a great advert for your company, Also Lee was helpful and understanding.

close quote markJaguar Brentwood
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Mr Peter Boddam-whetham - 17 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent service as anticipated

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Mr Steven Smith - 17 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
The Breakfast Club voucher was a very welcome bonus

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Mr Christopher Parr - 17 July 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Overall very good service, use of courtesy car is particularly helpful and appreciated.

close quote markJaguar Brentwood
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Mr Adam Ayles - 16 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Peter was completely professional and made the buying experience very professional - I wouldn't hesitate to recommend him and Grange Jaguar

close quote markJaguar Croydon
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Dr Suresh Pathak - 16 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Matt, your sales executive has been fantastic, very very helpful, courteous and meaningful.

close quote markJaguar Brentwood
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Mr Roy Doe - 14 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:

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Mr Edward Crowden - 9 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I have been using Grange Jaguar Brentwood for all my servicing and repairs for some 8 years now and have always been very happy with the service provided and the courtesy and efficiency of all the staff.

close quote markJaguar Brentwood
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Mrs Lisa Mills - 8 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Salesman Craig was absolutely fantastic! Polite, courtious and welcoming not pushy - could not do enough.

close quote markJaguar Croydon
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Mr Eric Mclachlan - 7 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Your Sales Exec, Craig, was polite, patient and good humoured throughout, making my purchase an enjoyable experience.

close quote markJaguar Croydon
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Mr A Chivers - 7 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
A really professional service from start to finish

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Mr Terry Hunt - 7 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:

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Mr Geoffrey Fallows - 7 July 2014, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
I have to say that I was disappointed that the cost of a fault which was reported on two earlier occasions, whilst the vehicle was within its warranty, was not totally covered by Jaguar. However, that aside, the work carried out appears to me to have been completed to a high standard. Everything I requested was dealt with and the car now drives beautifully. In addition, I would like to make special mention of the polite, professional and extremely helpful customer care provided, as always, by Lee Cairns and Mick Burgess on the main desk.

close quote markJaguar Brentwood
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Mr Graham Giggins - 5 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Our Sales Executive, Paul Emmerson, spent so much time with us both during the sale and at the handover that we felt very valued as customers. He provided us with all the information we needed and has offered to go through any issues we have regarding the features of the car. We cannot recommend Paul highly enough.

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Mrs Janet Battle - 5 July 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Matt Ridpath was courteous, respectful and professional to deal with. At the same time, we had great fun buying the car, which is exactly how it should be.

close quote markJaguar Brentwood
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Mr Brian Evans - 3 July 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
peter lamb put me compleaty at ease and was very welcoming

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Mr John Kemp - 30 June 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
We don't buy normally from jaguar because it is out of our price range! I must say we got treated with the same respect and service and my partner and I felt really good! We definitely come back to you , great staff!

close quote markJaguar Brentwood
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Mr K J Durrad - 27 June 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
As usual everything was up to The Grange Jaguar standard, 10 / 10. Thank you.

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Mr Robertas Simulis - 26 June 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Good service

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Mrs Dorothy Dwyer - 24 June 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:

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Mr Peter John Seales - 24 June 2014, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:

close quote markJaguar Croydon