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Customer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr John Stringer - 25 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I always use Grange Jaguar, it's a company I can trust and I have had eleven years of trouble free motoring. You can't ask for more than that, why go anywhere else?

close quote markJaguar Brentwood
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Mr John Edwards - 25 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
As usual staff were very courteous and helpful I recieved my car when I requested in prestine condition Many thanks.

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Mr Mark Brown - 22 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Very please with customer service. However, a little disappointed that the car only came with 6 weeks of the MOT left, would have expected at least 6 months 22/04/15 Jon Cliffe has spoken with Mr Brown and has booked him in for next week to have 12mths MOT put in place. This was an oversite on our part to which we apolgised for and Mr Brown is now happy.

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Mr valeriu Sandu - 21 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
good service . thank you

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Mr Alan Hall - 21 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
The outside presentation of the car was first class. I think though more attention should have been made to the interior of the car. The leather looked tired and needed some treatment. I have now done this myself and now looks great.

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Mr Gary Kempen - 20 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Fantastic service, whilst it is expected from a premium brand, it is very easy to become complacent. Grange Brentwood managed to keep a "smile on my face" with their outstanding service. Thank you very much.

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Mr Keith Leaney - 20 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Graham Garner - 20 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
There was some confusion over the price of the service but this was quickly rectified when I pointed it out.

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Mr Robert Wallace - 18 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
My car was in for mot only but all staff were very helpful and polite thankyou

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Mr Andrew Jones - 14 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
My wife and I were extremely pleased with the service we received when buying our first jaguar and will definitely be returning when we trade in for another

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Mr Gary Seithel - 13 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent service department & comfortable waiting area takes the stress out of getting an MOT!

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Mr Ian Boyle - 13 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Vincent Bellam - 13 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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Mr John Jacques - 13 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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Mr Murray Lowe - 7 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Go on like this and I'll use Grange as my club...

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Mrs Margaret Laing - 7 April 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Staff are always helpful and courteous and knowledgeable. Car always returned in a clean condition

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Mr Kevin Edwards - 7 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Kevin Edwards - 7 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Stephen McEvoy - 7 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
I was impressed by your attention to detail.I did not feel at any time that I was being pressed to buy the car.I think the additional services i.e Diamondbrite,Gap and wheel insurances represented good value,and I am pleased they were explained and offered.Finally I am pleased with the services offered by Paul Wickers,in respect of taking care of the private plate paperwork,taxing the vehicle and ensuring the car was prepared to my specification.A final mention must be made to Angellos Zenonos for making the car affordable,and an attractive proposition,and sorting out the finance.Thank you to all at Grange,I will stay in touch with you,having taken the service plan,and look forward to future cars from yourselves.

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Mr Matthew Chilvers - 7 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Made the purchase of the car fairly stress free, although I would have preferred if someone had talked to me about gap insurance before the pick up day as I was then put on the spot to make a decision without being able to research its value.

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Mr Ian Johnson - 7 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

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Mr Peter Sutton - 7 April 2015, visiting Jaguar Brentwood

User rating: 0/5 0/5

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Mr James Allen - 4 April 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

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Mr Peter Boddam-whetham - 4 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

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Mr Andrew Brown - 4 April 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
The Jaguar experience was very good but I have not received any feedback relating to my car i.e. What work was done, if anything may require further attention etc

close quote markJaguar Brentwood