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Customer Reviews for all dealers

We believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it. Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

 

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange. We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

 

See reviews for all dealers


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Mr John Adshead - 24 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Offered to fix Sat Nav problem raised but at £2500 it was declined as too expensive

close quote markJaguar Brentwood
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Mr Malcolm Miller - 24 July 2016, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

close quote markJaguar Brentwood
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Mr David Causley - 24 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

close quote markJaguar Brentwood
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Mr Ross Newman - 24 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Everything completed efficiently, promptly and all your staff were friendly and courteous.

close quote markJaguar Brentwood
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Mr Allan Hurdle - 23 July 2016, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Missed the request to check the rear parking camera issue

close quote markJaguar Brentwood
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Mr Grant Hutchinson - 22 July 2016, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Grange got my order for the F pace, as I was quoted a better date than my local Jaguar dealer. Matt Ridpath was excellent and the car came much sooner than expected. the only comment of dissatisfaction was that I found your reception staff very slow to answer the phone,a number of times the call went to someone else. Therefore I dropped you a point on the score. 22/07/16 Mr Hutchinson has been contacted regarding a possible explanation of the phone issue due to teething problems with our new system.

close quote markJaguar Brentwood
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Mr Raymond Tytler - 21 July 2016, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
We was not told the car would be delivered 3 months early. Additional accessories not ordered, awaiting. More technical knowledge needed on handover. No receipt or Service plan information. 21/07/16 all items addressed and Mr Tytler very happy.

close quote markJaguar Brentwood
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Mr Terry Willmer - 19 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

close quote markJaguar Brentwood
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Mr Martin Pearl - 18 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I thought that the use of a video link to show any work that is needed on the vehicle was an excellent idea

close quote markJaguar Brentwood
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Mr Clive Morgan - 17 July 2016, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

close quote markJaguar Brentwood
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Andy Lamb - 15 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
The car is a delight and I would recommend Matt and your firm to anyone. Only one tiny problem: there is a tiny but powerful white light in the headlining that I don't know how to turn off. Does it have to stay on all the time?

close quote markJaguar Brentwood
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Mrs Nicola Harman - 15 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Mathew rid path was excellent with us he went above and beyond so very pleased

close quote markJaguar Brentwood
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Mr John Eatwell - 15 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I was also provided with a vehicle for an impromptu test drive whilst waiting for the service to be completed

close quote markJaguar Brentwood
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Martin Harris - 12 July 2016, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Easy to deal with

close quote markJaguar Brentwood
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Mr Nigel Millichip - 9 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I have purchased many cars over the years, the experience I had at Grange Brentwood with Mark Butcher was absolutely fantastic. The relaxed, friendly and honest approach made the whole experience enjoyable.

close quote markJaguar Brentwood
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Mr Adam Humphreys - 2 July 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
A huge thank you to Mike Kimberley, for his unlimited support during the purchase of our new jaguar. The car was ready 6 weeks earlier than promised, the customer service from Mike, Angelo and Jaguar was fantastic making the whole experience a cherished one.

close quote markJaguar Brentwood
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Alban Foley - 30 June 2016, visiting Jaguar Swindon

User rating: 5/5 5/5

User comment:
Robert was Very helpful and well trained in technicalities of the vehicle spec functions and sales process. Top marks to him for being persistent as I almost gave up for a second year on the trot. I rang around about 30 of the Jaguar Dealers to find a F-type with the right spec and this one ticked all the right boxes. Will be back to swap it for a new one in a year or two.

close quote markJaguar Swindon
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Mr Martin Cooper - 30 June 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Very happy with car so far.

close quote markJaguar Brentwood
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Mr Colin Brookes - 28 June 2016, visiting Aston Martin Birmingham

User rating: 5/5 5/5

User comment:
A pleasure doing the deal form start to finish. Both Sacha and Dean were extremely helpful and knowledgeable.

close quote markAston Martin Birmingham
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Mr Jamie Doyle - 27 June 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
Riaz was brilliant helpful in every way from start to finish.

close quote markLand Rover Welwyn
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Mrs Lailah Qureshi - 26 June 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
Great service from Riaz Sham. He made sure we knew all the options and kept us up to date of progress at every stage. Excellent customer service.

close quote markLand Rover Welwyn
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Mr Joseph Ipploito - 25 June 2016, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
Adrian was fantastic. Wasn't expecting to buy the LR Landmark but was good idea he brought up when I didn't want the Discovery Sport and made a deal and solution that was great value. Very pleased with the product and service!

close quote markLand Rover Barnet
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Mr Trevor Cox - 25 June 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
I felt the your sales man Stuart was very helpful, listened to my requirements, and offered the good advise without overselling to me which would have put me off.

close quote markLand Rover Welwyn
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Mr J Ippolito - 25 June 2016, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
Adrian was fantastic. Wasn't expecting to buy the LR Landmark but was good idea he brought up when I didn't want the Discovery sport and made a deal and solution that was great value. Very pleased with product and service !!!!

close quote markLand Rover Barnet
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Mrs Claire Gopolous - 24 June 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
Alice was so helpful and very informative about every aspect of the car itself and the purchase. Nothing was too much trouble and she made the whole experience thoroughly enjoyable.

close quote markLand Rover Welwyn