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Customer Reviews for all dealers

We believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it. Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

 

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange. We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

See reviews for all dealers


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Stuart Cottingham - 10/02/2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
I strongly dislike buying new cars, mainly due to having to interact with car sales people. After visiting BMW/ Mercs/ Audi and arriving at the position I'd just lease a car off the internet, I gave Welwyn Range Rover a try more just to have a drive of the new Range Rover. Was lucky enough to deal with Alice who showed me around, was extremely knowledgeable and listened to what I wanted/ needed and provided tailored advice. She also gave me time and space to breath and make my own decisions. Ultimately ended up buying new car and am so glad I did. Both sales and after sales experience has been fantastic, I suspect mainly because I route everything back through Alice. I have subsequently recommended a friend/ client to Alice and am pleased to have received similar feedback in terms of positive experience yes, they also purchased Range Rover.

close quote markLand Rover Welwyn
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Bassel El Koussa - 08/02/2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
I have had the best experience buying a car with Alice Connett. She was able to find me the car of my dreams. Alice managed to pull out off her sleeve exactly what I wanted - at a time when it is hard to find a Defender. She is very thoughtful and kind. I highly recommend her.

close quote markLand Rover Welwyn
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Mr Christopher Harrison - 15/01/2016, visiting Aston Martin Brentwood

User rating: 4.5/5 4.5/5

User comment:
Very professional service from Carl, not pushy at all. Gave us plenty of time to discuss between ourselves before making the decision to buy from him. We first went to Volvo Knaresborough first, but weren't made to feel as welcome as we were at Doves Blackburn.

close quote markAston Martin Brentwood
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Mr Trevor Lloyd - 03/02/16, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I've been away from Grange for a few years but I'm glad to say I'm very happy to be back. Very professional and pleasant experience and I love my new car.

close quote markJaguar Brentwood
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Mr Michael Roberts - 02/02/2016, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
The service was outstanding. We were made to feel special from the initial visit to the moment we drove the car away. Both Henrik Levinson and Peter Lamb are to be commended for their Customer Service and attention to detail

close quote markJaguar Croydon
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Mr Rodney Till - 30/01/2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Highly professional service. I had interaction with five members of the team and they were all first class. Service and post sales support has been excellent. My first Jaguar and I'm hooked.

close quote markJaguar Brentwood
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Mr John Moore - 29/01/2016, visiting Jaguar Brentwood

User rating: 3/5 3/5

User comment:
Overall what should have been a good experience was just very hard work. Not a good experience at all. 30/01/16 Mr Moore contacted by Matthew Overall, Head of Businees, all issues now resolved to Mr Moore's satisfaction and a goodwill offer has been made.

close quote markJaguar Brentwood
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Mr Derek Sanson - 25/01/2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
The staff at grange are great I could not be more pleased and would recommend grange to anyone

close quote markJaguar Brentwood
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Mr Graham Crossley - 25/01/2016, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

close quote markJaguar Brentwood
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Mr Keith Grieve - , visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
An excellent service from all your staff from reception to sales and service, prior to yourselves we had been using Stratstone and were very unhappy with them in fact we vowed never to use them again, after being reccomended to you by Jaguar Customer Services we can only say how happy we are to find a dealer whith such a good attitude. Many thanks for making our experience special.

close quote markJaguar Brentwood
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Mr Ken Jones - 19/01/2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I was very happy with the professional service at every stage of the purchase

close quote markJaguar Brentwood
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Mr Garry Halsey - 16/01/2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
It was a pleasure doing business with your company. The staff very friendly and helpful. Your salesman Matt Ridpath deserves ***** for his service. Thank you very much. Garry Halsey.

close quote markJaguar Brentwood
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Mr ONeill - 21 December 2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Car came back lovely and clean. Great to have the pick up service as it is very convenient. Courteous pick up driver too.

close quote markAston Martin Brentwood
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Andy Gibbs - 18/12/2015, visiting Jaguar Swindon

User rating: 5/5 5/5

User comment:
Thanks so much to all at Grange Jaguar Swindon, Exceptional and certainly one of the best Jaguar Dealers in the country

close quote markJaguar Swindon
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Mr P Savvides - 05/01/2016, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
Super excellent service. From day one the service I got was unbelievable. Julian was very helpful and has found the best car for me. I'm so greatful to him. Thanks

close quote markLand Rover Barnet
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C J Drylining Limited - 07/12/2015, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
I found Jeremy and Julian very pleasant to deal with and very helpful, they are a credit to your company.

close quote markLand Rover Barnet
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The Marble Group Limited - 16/12/2015, visiting Land Rover Barnet

User rating: 4/5 4/5

User comment:
Great customer service

close quote markLand Rover Barnet
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Mr P Griffiths - 18/12/2015, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
Normally you expect to get a great price or a great service, I got both.

close quote markLand Rover Barnet
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Mr Ben Carrington-Brown - 23/12/2015, visiting Aston Martin Brentwood

User rating: 4/5 4/5

User comment:
Apart from the delay with the original vehicle due to a shipping knock the service has been excellent and the alternative car offered by the team was sourced and offered very quickly with no fuss and was a good solution

close quote markAston Martin Brentwood
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Hillary Watts - 15/12/2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Mat was extremely helpful and was understanding of my needs

close quote markAston Martin Brentwood
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Victoria Graham - 07/12/2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Our salesman Mike Beach went out of his way to insure I was happy with my purchase to get my car ready for me in time for my birthday.

close quote markAston Martin Brentwood
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Miss Emily Yasar - 18/12/2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Richie has been nothing but helpful and a real credit to your company.

close quote markAston Martin Brentwood
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Mr Colin Pugh - 14/12/2015, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Peter the Sales Manager kept me informed on a regular basis after I placed the order

close quote markJaguar Croydon
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Mr John Casey - 15/12/2015, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Every one was helpfull

close quote markJaguar Croydon
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Rachel Bedingfield - 11/12/2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Ben was exceptional. Very helpful. He treated me like I have a brain and knew what I wanted. That appears to be rare in the car-sales world!

close quote markAston Martin Brentwood