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Customer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr Steve Dagg - 21 May 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Frank Criss - 21 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Always feel safe in the knowledge that our car is being looked after by the best. Thank you.

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Mr Paul Holland - 21 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
There were no problems with the Service, which was 13/10/14. My latest Experience was for an MOT, on 14/05/15, which the vehicle failed at that time. A Re-Test has been carried out after a repair, which the car passed, with no further problems.

close quote markJaguar Brentwood
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Mr David Moseley - 19 May 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:
Morning collection was late. Apparently due to a driver being diverted on another job. A telephone call to let me know would have been appreciated. 19/05 Emailed back a response to say we apologise for the delayed collection and will look into the process.

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Mr Victor Cross - 19 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Costs are quite high

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Mr Paul Stoner - 19 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent management of the sales process by Mark Butcher who demonstrated he was keen to sell me an F Type without being too pushy. Very impressive and easy to work with to conclude a deal.

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Mr Paul Kelly - 18 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
All staff at Grange are helpful and courteous - Mick Burgess on Service Reception especially so. My service care plan gives excellent value for money, and I am reassured by knowing that my Jaguar is serviced by professionals.

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Mr Simon Boyles - 18 May 2015, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

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Mr Malcolm MacDavid - 18 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Paul Steggles - 18 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mrs Marie Law - 18 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mr Alec Pell-Johnson - 12 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Very good service, the intended return time was only missed by a part (which wasn't expected to be replaced) not being available. Thank you

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Mr George Flashman - 12 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

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Mr Neil Johnson - 9 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

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Mr arup sen - 9 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

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Mr Anthony Charles - 9 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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Mr Kenneth Burness - 7 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:

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Mrs Bunston - 6 May 2015, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
It is great to have the car collected and returned to the house without the hassle of going to the garage.

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Mr Richard Massett - 5 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
An easy hassle free experience

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Mr Rodney Hall - 5 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

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Mr Stephen Golding - 5 May 2015, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:

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Mr Andrew Jones - 5 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Work carried out on time ,staff very attentive and friendly

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Mr Paul Willis - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Absolutely superb! Can't fault the whole process from placing the order to collection of the new vehicle - Thank You

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Mr Graham Chandler - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
From the way we were treated when we first visited the showroom until we left with the car the following week, we were made to feel very valued as a customer, nothing was too much trouble and we never felt pressured. Paul and Angellos were professional, knowledgeable and friendly. It was a pleasure choosing and buying our car with them.

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Mr Chris Bookless - 1 May 2015, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
to come into the show room for my service and be greeted with 'hello chris'even before i had got to mick's desk was superb,the lady on reception allways with a smile and a chat (morning)that means as much to me as the good work done on my car.

close quote markJaguar Brentwood