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Customer Reviews for all dealers

We believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it. Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

 

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange. We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

See reviews for all dealers


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Mrs Beryl Parmenter - 23 February 2016, visiting Jaguar Swindon

User rating: 4/5 4/5

User comment:
Peter your sales executive was very helpful and patient with us in view of the many questions we asked.

close quote markJaguar Swindon
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Stuart Cottingham - 10 February 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
I strongly dislike buying new cars, mainly due to having to interact with car sales people. After visiting BMW/ Mercs/ Audi and arriving at the position I'd just lease a car off the internet, I gave Welwyn Range Rover a try more just to have a drive of the new Range Rover. Was lucky enough to deal with Alice who showed me around, was extremely knowledgeable and listened to what I wanted/ needed and provided tailored advice. She also gave me time and space to breath and make my own decisions. Ultimately ended up buying new car and am so glad I did. Both sales and after sales experience has been fantastic, I suspect mainly because I route everything back through Alice. I have subsequently recommended a friend/ client to Alice and am pleased to have received similar feedback in terms of positive experience yes, they also purchased Range Rover.

close quote markLand Rover Welwyn
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Bassel El Koussa - 8 February 2016, visiting Land Rover Welwyn

User rating: 5/5 5/5

User comment:
I have had the best experience buying a car with Alice Connett. She was able to find me the car of my dreams. Alice managed to pull out off her sleeve exactly what I wanted - at a time when it is hard to find a Defender. She is very thoughtful and kind. I highly recommend her.

close quote markLand Rover Welwyn
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Mr Grant Duffort - 3 February 2016, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:
A very good experience indeed, Peter Lamb was a credit to your company, extremely friendly and knowledgeable as was Henrick in Finance, Many Thanks

close quote markJaguar Croydon
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Mr Trevor Lloyd - 3 February 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I've been away from Grange for a few years but I'm glad to say I'm very happy to be back. Very professional and pleasant experience and I love my new car.

close quote markJaguar Brentwood
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Mr Paul Plank - 2 February 2016, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Great dealership.

close quote markAston Martin Brentwood
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Angelo Sofocleous - 2 February 2016, visiting Aston Martin Welwyn

User rating: 5/5 5/5

User comment:
Excellent service from Andrew Forster and also James Woods. Very friendly receptionist Claire which all adds up and makes the customer feel valued! I will definitely recommend Grange and buy my next Aston from them. Please keep it up.

close quote markAston Martin Welwyn
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Caljan Rite-Hite Ltd - 2 February 2016, visiting Jaguar Croydon

User rating: 4.5/5 4.5/5

User comment:
Excellent value for a superb Jaguar car.

close quote markJaguar Croydon
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Mr Michael Roberts - 2 February 2016, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
The service was outstanding. We were made to feel special from the initial visit to the moment we drove the car away. Both Henrik Levinson and Peter Lamb are to be commended for their Customer Service and attention to detail

close quote markJaguar Croydon
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Mr Peter Brown - 31 January 2016, visiting Land Rover Swindon

User rating: 4.5/5 4.5/5

User comment:
Great service from Scott.

close quote markLand Rover Swindon
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Mr Rodney Till - 30 January 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Highly professional service. I had interaction with five members of the team and they were all first class. Service and post sales support has been excellent. My first Jaguar and I'm hooked.

close quote markJaguar Brentwood
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Mr Ian Rainey - 29 January 2016, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Matt Fairman... felt he was a kindred spirit in every possible way. All queries answered promptly in a very courteous and professional way. Travelled 160 miles to make my purchase from Grange and would more than happily do so again. It's a great dealership.

close quote markAston Martin Brentwood
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Miss Feolla Chastanet - 29 January 2016, visiting Land Rover Swindon

User rating: 4.5/5 4.5/5

User comment:

close quote markLand Rover Swindon
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Mr Angelo Sofocleous - 29 January 2016, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Excellent service from Andrew Forster and also James Woods. Very friendly receptionist Claire which all adds up and makes the customer feel valued! I will definitely recommend Grange and buy my next Aston from them. Please keep it up.

close quote markAston Martin Brentwood
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Mr John Moore - 29 January 2016, visiting Jaguar Brentwood

User rating: 3/5 3/5

User comment:
Overall what should have been a good experience was just very hard work. Not a good experience at all. 30/01/16 Mr Moore contacted by Matthew Overall, Head of Businees, all issues now resolved to Mr Moore's satisfaction and a goodwill offer has been made.

close quote markJaguar Brentwood
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Mr Gary Heath - 27 January 2016, visiting Land Rover Swindon

User rating: 5/5 5/5

User comment:
Shaun Dunn was always very helpful during the whole process of buying my New Landrover Defender 90 very Professional at all times regards Gary.

close quote markLand Rover Swindon
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Mr Anthony Appleby - 27 January 2016, visiting Aston Martin Brentwood

User rating: 5/5 5/5

User comment:
Many thanks to Steve Robson for looking after my Vantage and getting the work done to a high standard.

close quote markAston Martin Brentwood
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Mrs Sharon Ogden - 26 January 2016, visiting Land Rover Swindon

User rating: 5/5 5/5

User comment:
Special thanks to Tim Chard & Vincenzo Ciminellin for a first class customer service from the beginning to the end!! Well done to them both!

close quote markLand Rover Swindon
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Mrs Insiyah Karimjee - 26 January 2016, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
Usman Chaudhry went out of his way to make us feel valued and important.

close quote markLand Rover Barnet
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Mr David Curties - 25 January 2016, visiting Land Rover Swindon

User rating: 5/5 5/5

User comment:
Ricardo Lapa is responsible for these scores of 10. He offers excellent customer service. I hope he remains with your business.

close quote markLand Rover Swindon
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Mrs Joan Morris - 25 January 2016, visiting Land Rover Swindon

User rating: 4.5/5 4.5/5

User comment:

close quote markLand Rover Swindon
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Mr Derek Sanson - 25 January 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
The staff at grange are great I could not be more pleased and would recommend grange to anyone

close quote markJaguar Brentwood
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Mr Graham Crossley - 25 January 2016, visiting Jaguar Brentwood

User rating: 4/5 4/5

User comment:

close quote markJaguar Brentwood
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Mr Keith Grieve - 25 January 2016, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
An excellent service from all your staff from reception to sales and service, prior to yourselves we had been using Stratstone and were very unhappy with them in fact we vowed never to use them again, after being reccomended to you by Jaguar Customer Services we can only say how happy we are to find a dealer whith such a good attitude. Many thanks for making our experience special.

close quote markJaguar Brentwood
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Mrs Joanne Thompson - 22 January 2016, visiting Land Rover Barnet

User rating: 5/5 5/5

User comment:
The gentleman that was dealing with me Scott Mahoney was a real gem!!!! I will be coming again to Landrover in a few years due to him!!! Top salesman

close quote markLand Rover Barnet