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Consumer Reviews | Grange Aston Martin and Jaguar

Obviously we believe that our Grange Dealerships should be your first port of call when you are looking for your next new or used car, or aftersales service, but there is no need for you to just take our word for it.

Below we have compiled a selection of consumer reviews submitted to us through the Grange website and directly through our dealerships in person.

These reviews were submitted by Grange customers who were compelled to offer their opinions of our huge range of services and offers and are in no way influenced by employees or affiliates of Grange.

We invite you to browse through the reviews and hopefully you will see that Grange is an excellent place to come for your next car or service. If you would like to see your review on this page, please feel free to contact us.

Customer Reviews for all dealers


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Mr Mike Robertson - 23 April 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Paul Emmerson is an excellent ambassador for your company and has looked after me exceptionally well.

close quote markJaguar Brentwood
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Mr Paul Reeder - 22 April 2014, visiting Jaguar Croydon

User rating: 5/5 5/5

User comment:
Having bought various cars before I was not looking forward to the stress of all the arrangements and checks etc. Craig, however, took care of absolutely everything and klept it relatively stress free even when I was temporarily unable to find my I docs. Overall I really don't feel like I have been through the "normal" car buying process at all, the only difference being that there is a brand new Jaguar parked outside on my drive. Thanks very much!

close quote markJaguar Croydon
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Mr Nigel Brewster - 14 April 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Excellent customer service

close quote markJaguar Brentwood
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Mr Robert Hunt - 14 April 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Very efficient

close quote markJaguar Brentwood
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Mr William Rice - 14 April 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
I would like to stay with jags for life

close quote markJaguar Brentwood
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Mr Patrick O Donnell - 4 April 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
I was treated extremy well from the minute i walked into the showroom .This continued throughout the process of choosing my new car and even after the sale had concluded ,I would like to say thank you to Matt Redpath for all his help throughout the procedure.

close quote markJaguar Brentwood
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Mr Chris Kadwill - 2 April 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Maintained the high standard expected of a Jaguar Dealer

close quote markJaguar Brentwood
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Mr Peter Dawson - 31 March 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Excellent in every respect

close quote markJaguar Brentwood
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Mr Bernard Fox - 20 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Your staff are truly excellent and always have been to me. It's a Jaguar fleet car so service plan would not be applicable. I was expecting the car to have been washed but I did ask for it to be returned ASAP. Still very happy with you however. Always a pleasure to visit you.

close quote markJaguar Brentwood
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Mrs Ann Payne - 15 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Friendly, professional service

close quote markJaguar Brentwood
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Mr Terence Fullbrook - 13 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Its always a pleasure making this annual visit to be treated courteously and efficiently.

close quote markJaguar Brentwood
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Mr Jack Knowles - 11 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Made to feel important as a customer, cannot fault attention/support Matt Ridpath provided

close quote markJaguar Brentwood
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Mr Andrew Priestley - 10 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
This is the first time I have ever been 100% satisfied with the service offered by any dealer. The minor faults on my car were rectified and a detailed description given of the work carried out. If I'm being REALLY picky, I wish you'd either use less, or even no tyre dressing when cleaning the car. After driving home I had to wash the wheels as they were covered in oily streaks and spots, but if that is my only complaint you must be doing well

close quote markJaguar Brentwood
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Mr Trevor Sargent - 8 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
From your 'phoning to remind me of the service and booking the car in, the loan of a car for 24hours to the pickup,all was very efficient and painless. Well done and thanks.

close quote markJaguar Brentwood
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Mrs Vivien Poad - 8 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Extremely pleased

close quote markJaguar Brentwood
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Mr Adrian Bright - 8 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
A first class handover my wife and I were very impressed.

close quote markJaguar Brentwood
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Karen Miller - 7 March 2014, visiting Jaguar Welwyn

User rating: 5/5 5/5

User comment:
Best car dealership I have ever dealt with.

close quote markJaguar Welwyn
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Philip Scanian - 7 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
In 40 years of car ownership, I have yet to find a better customer service offering than Grange Jaguar.

close quote markJaguar Brentwood
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Vincent Leonardi - 7 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Mark Butcher has been great with dealing with our requests on our new Jaguar and gone out of his way to provide us with everything we wanted as per usual.

close quote markJaguar Brentwood
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Michael Chapman - 7 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Very friendly, very professional negotiation resulting in a deal I was very happy with on an outstandingly lovely car. I felt that you went the extra mile for me - thank you again.

close quote markJaguar Brentwood
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Mr Raymond Jennings - 6 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Excellent sales experience. Not too pushy but helpful advice and I was kept informed throughout the process

close quote markJaguar Brentwood
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Mr Stephen Yeo - 6 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Great service as always, very good staff always willing to help and answer questions.10stars

close quote markJaguar Brentwood
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Mr Terry Fennell - 5 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Superb service and help from James Marney - Sales

close quote markJaguar Brentwood
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Mr Lance Everitt - 4 March 2014, visiting Jaguar Brentwood

User rating: 5/5 5/5

User comment:
Mark Butcher your sales advisor was superb in giving me help, advice and confidence in making my purchase with you!

close quote markJaguar Brentwood
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Mr Barry Shipman - 3 March 2014, visiting Jaguar Brentwood

User rating: 4.5/5 4.5/5

User comment:
Very reasonable. efficiently done

close quote markJaguar Brentwood