Terms and Conditions

These terms & conditions set out the basis on which you can visit and use this website. Please read them carefully as they contain important information and your use of this website will be subject to these terms and conditions (including any important hyperlinked sections e.g. Privacy Policy).

Cambria Automobiles Holdings Limited and its Subsidiary Companies ("Cambria Automobiles") have made every effort to ensure the accuracy of the information contained in this site.

Whilst every effort is made to produce up to date information and specifications, this site should not be regarded as an infallible guide to the manufacturer products and services, nor does it constitute an offer for the sale of any particular vehicle. Any reference in this site to speed or performance should not be taken as an encouragement to drive either dangerously or at speeds in excess of national limits.

All fuel economy figures are in accordance with Directive 93/116/EC. They have been calculated using the same test cycle as used for official exhaust emission classification. They cannot be compared with the previous steady speed/urban figures and are more representative of actual on-road fuel consumption. Under normal use a vehicle's actual fuel consumption figures may differ from those achieved through the test procedure, depending on driving technique, road and traffic conditions, environmental factors, and vehicle condition. If in any doubt, please consult your dealer.
 

Copyright

All rights, including copyright and database right, in the website and its contents, are owned by or licensed to the manufacturer in question and Cambria Automobiles, or otherwise used by the manufacturer and Cambria Automobiles as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from the manufacturer, Cambria Automobiles or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Cambria Automobiles reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Cambria Automobiles reserves the right to monitor submissions to the site and to edit or reject any submissions.
 

Disclaimer

We try to ensure that information on our site is accurate, complete and up-to-date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Cambria Automobiles be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, we will not be liable for claims relating to the functionality or availability of this site.
 

Trademarks

All names, images, logos identifying all the manufacturers are proprietary marks of the manufacturer. All names, images, logos identifying Cambria Automobiles are proprietary marks of Cambria Automobiles. All third party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Cambria Automobiles does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.
 

External links

Cambria Automobiles does not represent, warrant, endorse or hold responsibility over any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Cambria Automobiles and you visit entirely at your own risk.
 

Cookies

A Cookie stores data which allows us to recognise you and how you use this website. This saves you from re-entering information when you return to the site. It also allows us to display previously view vehicles. This data is collected by cookies from your navigation around the site. A cookie is a small amount of data which we send to your computer. The data is then stored on your hard drive. Web browsers can be set to prevent you from receiving new cookies, notify you before accepting cookies or disable cookies altogether. These details can be found in the Help facility provided with your browser. By disabling cookies, you will not be able to receive personalised facilities of the website. The cookies store information only for as long as you are viewing the website, but will remain on your computer for up to 90 days. If you do not want your visits to our website to be monitored in this way you can find out more about removing cookies by visiting www.aboutcookies.org

 

Software disclaimer

Any software downloads from this site have been thoroughly scanned and tested at all stages of production, but - as with all new software - we still recommend that you run a virus checker before use. We also recommend that you have an up-to-date backup of your hard disk before using the software. Cambria Automobiles cannot accept responsibility for any disruption, damage and/or loss of data on your data or computer system that may occur while using the software. Consult your network administrator before installing any software on a networked computer.
 

Changes to Legal Notices

Cambria Automobiles reserves the right to change these terms & conditions from time to time and you should look through them as often as possible.

 

Telephone Calls to the Dealerships

Please be aware that if you call the any of the dealerships owned by Cambria Automobiles Holding Ltd that the call may be monitored or recorded for training purposes.
 

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. Cambria Automobiles makes no representation that any products referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

 

Customer Care

Excellent customer care is paramount to Cambria Automobiles plc. However, we accept that there are times when we get it wrong and to bring this to our attention and resolve your complaint quickly please click here for details - complaints process.

 

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Cambria Automobiles reserves the right to change any of its terms and conditions at any time by posting changes online.

All contracts are concluded in English.

If you do not accept these Terms in full, you must stop using this website immediately.

If you want to ask us anything about these terms & conditions or have any comments or complaints on or about this website, please email us at datamanager@cambriaautomobilesplc.co.uk

 

Complaints

Cambria Automobiles plc prides itself on providing excellent customer care. However, we accept that there are times when we get it wrong and that you need to bring these times to our attention so that we can resolve your complaint quickly.

Complaints that you may have about Cambria Automobiles are likely to fall into 2 different categories and we would be grateful if you would follow the appropriate route for your complaint as outlined below:
 

1.

Complaints concerning sales or after sales

a.

In the first instance telephone the relevant department manager at the dealership (you can find contact details on the relevant dealership’s website);

b.

If they are unable to resolve your complaint, please put your complaint in writing (either by letter or e-mail) to the General Manager of the dealership;

c.

The General Manager will respond to your complaint within no more than 7 days;

d.

If you find the General Manager's response to be unsatisfactory, or they do not respond within the given timescales, please send a copy of your original complaint, together with any response you have received from the General Manager, to either:


Customer Care, Jaguar Welwyn, Great North Road, Stanborough, Welwyn Garden City, Hertfordshire, AL8 7TQ

or

complaints@cambriaautos.co.uk

e.

Customer Care will aim to respond within 14 days;

f.

We are confident that the above process will resolve your complaint to your satisfaction, but if you do not feel this is the case having exhausted the process, you are of course at liberty to take external advice or follow our Alternative Dispute Resolution process by contacting;

National Conciliation Service
2-3 Allerton Road
Rugby
Warwickshire
CV23 0PA
Tel: 01788 538317
http://www.nationalconciliationservice.co.uk
 

2.

Complaints concerning Consumer Credit or General Insurance sales

Complaints concerning General Insurance sales can take a little longer to investigate and resolve than other complaints as they involve third party insurers.

a.

Please put your complaint in writing by letter or e-mail to Customer Care (see above for details).

b.

We will aim to acknowledge your complaint in writing within 5 working days;

c.

We will endeavour to resolve your complaint as quickly as possible. Where your case is complex we may need some time to make sure we have covered everything, so we will keep you informed while we do so.

f.

If you are not satisfied with our Final Response, or it has been more than eight weeks since we received your complaint, you may be able to refer your complaint to the Financial Ombudsman Service.

Details about how to contact the Financial Ombudsman can be found at www.financial-ombudsman.org.uk or by telephoning 0845 080 1800 (office hours).

 

Road Tax Calculator

Every effort has been made to ensure the accuracy of the information shown in our Road Tax Calculator; model details, emissions, the list price and the road tax/VED costs that apply.

However, errors can sometimes occur and we will accept no liability for any errors that occur. You should verify the information provided before making a decision based on it. Factory fit options will also affect the list price of the vehicle. These options are not included on our website.

The specification for each vehicle listed on our website is provided by "CAP" and may not be accurate for your individual vehicle.

The images and videos of each new vehicle used are shots or movies of the vehicle range; these can include images which do not reflect the precise details of the vehicle you are looking at and are purely used for illustrative purposes.

The inclusion of third party data provided by CAP and the official Government website relating to road tax/VED does not imply any endorsement of any of its content nor any representation as to its accuracy.

 


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Copyright © 2008-2017 all rights reserved

www.grange.co.uk is part of Cambria automobiles plc, Swindon Motor Park, Dorcan Way, Swindon, SN3 3RA (registered in England and Wales company registration number 05754547)
VAT No.: 887 123 891

Cambria Automobiles (South East) Limited is authorised and regulated by the Financial Conduct Authority (FCA) - FRN 308872.
Cambria Automobiles (Swindon) Limited, Cambria Vehicle Services Limited, Grange Motors (Brentwood) Limited, Grange Motors (Swindon) Limited, Invicta Motors Limited, Invicta Motors (Maidstone) Limited, Thoranmart Limited (including all trading names) and Cambria Automobiles Plc are Appointed Representatives of Cambria Automobiles (South East) Limited.

We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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