Guest Experience -
What we do differently
All Grange dealership associates complete rigorous training at our Cambria Training Academy; the aim being to deliver to you, our guests, an outstanding experience when you visit any of our dealerships to buy or maintain your vehicle.
You can also read our genuine and honest Reviews from our valued Grange guests who have visited us.
How we aim to provide you with an outstanding guest experience
1. ENQUIRY
Our desire is to create a superb first impression by responding to your enquiry promptly and provide the information you need or agree appointment times that are convenient for you.
2. WELCOME
We value your visit and we will ensure you are promptly acknowledged and receive a warm welcome.
3. UNDERSTAND
We will quickly understand what is important to you by asking the right questions and giving the right advice.
4. DEMONSTRATE
When purchasing a car from us we will demonstrate and highlight all the benefits and features of the vehicle to give you the confidence it is the right choice for you.
5. SOLUTIONS
We will clearly and transparently present the best possible purchasing and finance options making sure that it is easy for you to buy, own and maintain your vehicle.
6. OWNERSHIP
We want you to be confident that you have made the right choice to buy from us and will have strived to exceed your expectations all through the ownership of your vehicle.
We look forward to welcoming you soon to any of our Aston Martin, Jaguar and Land Rover dealerships.
