IT Support Engineer - Grange Jaguar Land Rover Hatfield

Job Title: IT Support Engineer

Location: Grange Jaguar Land Rover Hatfield


Salary: £25,000 - £30,000

Closing Date: 28 Feb 22

Reference: 1674

Grange Jaguar Land Rover Hatfield

Cambria Automobiles is one of the UK's fastest growing franchised car and motorcycle dealer groups. They operate car dealerships across England and Scotland, trading under local brand names including; Grange, Dees, Doves, Invicta, Motorparks and Pure Triumph.

We strive to deliver consistent results thanks to the exceptional performance of our associates and are focused on developing systems and processes that deliver outstanding levels of guest satisfaction on behalf of our manufacturer partners.

Benefits include;

The opportunity for an IT Support Engineer to join a friendly team and develop your existing career within Cambria Automobiles. We believe that by identifying your potential and investing in your future, you will be able to develop skills and gain the experience that will enrich your career prospects.

The role is office-based located at our Grange Jaguar Land Rover Hatfield with a requirement to visit other branches across the group to provide ongoing support

  • Salary - £25,000 - £30,000
  • Overtime Opportunity
  • 31 Days Paid Annual Leave
  • Preferential rates for servicing, MOTs and parts
  • Fantastic discounts on vehicles sales
  • Access to a vehicle Flexi-lease affinity scheme through SOGO
  • Pension scheme
  • Life Insurance Benefit
  • Company Car
  • Company Laptop

Job Role

We’re looking for a dynamic and enthusiastic Support Engineer with proven experience supporting desktop, server, network, and general IT systems to join our UK support team. As well as being responsible for providing outstanding customer support, the 1st and 2nd Line Support Engineer will proactively assist and solve previously escalated issues with the company's systems.

The successful Candidate must have proven experience of providing excellent levels of support by telephone, email, and remote support.

Key Responsibilities and Duties:

•             Support and maintain day-to-day IT services within the business and for our   Associates (1st and 2nd line support)

•             Provide technical assistance and ongoing improvements

•             Hardware and software installation

•             Problem solving/ Fault finding

Work Pattern

This is a permanent full-time position:

Monday to Friday (9:00 – 17:30)

Successful applicants will possess and be able to offer;

•             PC Hardware.

•             Printer Support.

•             Understanding of Active Directory

•             knowledge of networking – firewalls, routing, TCP/IP.

•             Microsoft operating systems Windows 10 and Windows Server.

•             knowledge of The Microsoft Office suite (Word, Excel).

•             understanding of Microsoft Office 365.

•             Problem Solving.

•             Excellent customer service skills.

•             Excellent communication skills.

•             Valid Driving Licence

Visit to find out about working for businesses within the Motorparks Brand, to review the details of the role and to apply. 

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Download full Job Description and Person Specification Here

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© All content copyright Cambria Automobiles plc 2010-2021
Cambria Automobiles PLC, Swindon Motor Park, Dorcan Way, Swindon, SN3 3RA
(registered in England and Wales company registration number 05754547)

Cambria Automobiles (South East) Limited is authorised and regulated by the Financial Conduct Authority (FCA) - FRN 308872. Cambria Automobiles (Swindon) Limited, Cambria Vehicle Services Limited, Grange Motors (Brentwood) Limited, Grange Motors (Swindon) Limited, Invicta Motors Limited, Invicta Motors (Maidstone) Limited, Thoranmart Limited (including all trading names) and Cambria Automobiles Plc are Appointed Representatives of Cambria Automobiles (South East) Limited.

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